Omsk ambulance online

In the Omsk region all the ambulances were recently merged into a single set of information together with the central station in Omsk and substations in the area.The system was put into operation on the eve of 2013, and today its components that make up an information center, in trial operation. Details — in the article.

 

WHY

Any innovation is based on need. In the case of Omsk ambulance was a sad situation a year ago, the central dispatch station is a practical system of vintage telephones, operators, lots of paper and fragments of the local network. Installation of GLONASS (satellite trackers) was necessary, but that could be done next?

Yes machines became visible on the map. Increased manageability and teams can somehow get some information for savings. But the development of technology is not the first year can not only see the machines on a map, but also to obtain information on fuel consumption, travel time, transmit additional data in real-time employees on the road, to get information from them to process it quickly and make decisions . Not only that: all data from this information exchange is possible (and necessary) to systematically processed in the same online mode, and get at certain times of the report information directly from the system, until the integration of these data into other software packages (such as "1C") without going through all kinds of workers (unnecessary links in the system).

As a result, call the ambulance is almost completely automated process from which most human factor is eliminated, so — increases the likelihood of timely medical assistance as soon as possible. At one time it was more like a fantasy. However, technologies have been developed and are embodied in metal. In-orbit satellites are all the GLONASS satellite navigation system, under which began production of the instruments have been written and developed software systems integration schemes.

And now — in 2013, Omsk and the Omsk region were among the places where the ambulance was upgraded with the most modern navigation equipment GLONASS. To perform complex technical tasks are not required to create dozens of new jobs and pay for professionals from the outside — everything was made of a team of professionals in Omsk "TMT-integrated systems" in the shortest possible time and under mortgaged for the purpose of the budget.

How to make

"Iron" everything is arranged quite clear: there are computers (workstations system operators) at the substations ambulance, they are connected through the Internet with satellite navigation terminals Texet TN-610 ambulance crews. Terminals crews on the cars essentially are tablet computers that are built-in modems via 3G/GPRS, can communicate with workstations (via specialized software).

At the terminals is software based on Windows CE: Full support for GPRS / GSM makes it possible to use the device as a phone (voice channel for making calls and sending data to the information set), browse the web via the mobile Internet, as well as send SMS-messages and USSD requests and use the program NAVITEL (which is part of the navigation terminal Texet TN-610) for jams and addresses of the city).

Central station sees the picture of each of the substations and the substation control their teams in real time. At the level of networking process is the integration of different solutions: for the organization of work at different levels are used for servers and workstations AFIS, CyberFleet and M2M Telematics. Together, combined with the use of software developed in Russia (Perm) — "Ambulance Station-Telematics" (the general scheme of his work is reflected in the graphical illustrations to the article).

 

In the Omsk region all the ambulances were recently merged into a single set of information together with the central station in Omsk and substations in the area.The system was put into operation on the eve of 2013, and today its components that make up an information center, in trial operation. Details — in the article.

 

WHY

Any innovation is based on need. In the case of Omsk ambulance was a sad situation a year ago, the central dispatch station is a practical system of vintage telephones, operators, lots of paper and fragments of the local network. Installation of GLONASS (satellite trackers) was necessary, but that could be done next?

Yes machines became visible on the map. Increased manageability and teams can somehow get some information for savings. But the development of technology is not the first year can not only see the machines on a map, but also to obtain information on fuel consumption, travel time, transmit additional data in real-time employees on the road, to get information from them to process it quickly and make decisions . Not only that: all data from this information exchange is possible (and necessary) to systematically processed in the same online mode, and get at certain times of the report information directly from the system, until the integration of these data into other software packages (such as "1C") without going through all kinds of workers (unnecessary links in the system).

As a result, call the ambulance is almost completely automated process from which most human factor is eliminated, so — increases the likelihood of timely medical assistance as soon as possible. At one time it was more like a fantasy. However, technologies have been developed and are embodied in metal. In-orbit satellites are all the GLONASS satellite navigation system, under which began production of the instruments have been written and developed software systems integration schemes.

And now — in 2013, Omsk and the Omsk region were among the places where the ambulance was upgraded with the most modern navigation equipment GLONASS. To perform complex technical tasks are not required to create dozens of new jobs and pay for professionals from the outside — everything was made of a team of professionals in Omsk "TMT-integrated systems" in the shortest possible time and under mortgaged for the purpose of the budget.

How to make

"Iron" everything is arranged quite clear: there are computers (workstations system operators) at the substations ambulance, they are connected through the Internet with satellite navigation terminals Texet TN-610 ambulance crews. Terminals crews on the cars essentially are tablet computers that are built-in modems via 3G/GPRS, can communicate with workstations (via specialized software).

At the terminals is software based on Windows CE: Full support for GPRS / GSM makes it possible to use the device as a phone (voice channel for making calls and sending data to the information set), browse the web via the mobile Internet, as well as send SMS-messages and USSD requests and use the program NAVITEL (which is part of the navigation terminal Texet TN-610) for jams and addresses of the city).

Central station sees the picture of each of the substations and the substation control their teams in real time. At the level of networking process is the integration of different solutions: for the organization of work at different levels are used for servers and workstations AFIS, CyberFleet and M2M Telematics. Together, combined with the use of software developed in Russia (Perm) — "Ambulance Station-Telematics" (the general scheme of his work is reflected in the graphical illustrations to the article).

 

 

Each team itspersonalized terminal which is identified in the system. Manager sees the state of the call handling team (it's also called "status"), sends teams to new addresses and brief information about the call (data entry form is automated, there are typical situations, designated numerical codes, which also accelerates the exchange and processing of data). What kind of data can be transferred? Under the data implies a very broad class of aggregate data. The first is the status data, electronic call, electronic identification of patient data.

In the future, perhaps the addition of an electronic book a place in the hospital, accounting data, flow and replenishment of medicines. As well, it may be data from the electronic patient dossier, measuring ECG, blood pressure and other data processing telemeditsiny.Ves emergency call now looks like this: call comes to the operator — the operator information is sent to the dispatcher directions — from there to the substation ambulance (- with substations) or directly to the terminals of teams. The whole history of working with each call is recorded in the archives and printed from the printer, as well as at any time controlling authority may it bring to their cars or printed.

The obvious benefit in establishing a strict hierarchy automated found not only in the time of call processing. We take these situations as a traffic accident or failure to follow departmental transport drivers speeding. Control of the motion parameters can understand complex situations, to avoid conflicts with employees of traffic police, put in place the hot rod, etc.. Entered into service system pleases with its functionality and level of integration, and of archaic dispatcher can finally forget. However, there remains the possibility of duplication transmitted over the Internet voice call, the transmission of information, as they say, "the old-fashioned way."

LOOKING TO THE FUTURE

Representatives of integrator note that the execution of this project for the Omsk ambulance was received good practical experience of interacting enterprise IT sector with public institutions (Ministry of Health of the Omsk region). Infrastructure investments yield the expected medical positive changes: now all cars "fast" — at a glance — are under control, and the operators of substations in district hospitals and municipal ambulance station can easily navigate the flood of information calls. Of course, performers done enormous work. Not only do they have everything set up, set up and maintain, but also held a large-scale training of all professionals of the regional health issues related to the organization of the emergency room (MIAC, bureau, central district hospitals, etc.). For this purpose were held special seminars detail using advanced visual technology has been spread all literally "on the shelves", explained the working mechanisms is demonstrated step by step processing of the call.

According to the director of "TMT-integrated systems" Alexei Adamenkov, today, any government or business structure, where a fleet with different challenges and opportunities, and sets targets for cost optimization and maintenance of accurate records of the effectiveness of processes, must in the first place, to invest in installation and integration of these solutions described. Engineering and technological capabilities of its professionals and implemented solutions revolutionary change jobs.

You can talk about changing the mindset of people who choose and implement technology solutions based on satellite / internet / network systems, receive unprecedented in their power tools. However, the integration within each organization — it's just the beginning of a new era, where nearly complete control will allow to overcome the age-old Russian 'disease' of corruption and murky financial schemes. In the government and government agencies have already created (or working) situation centers, which receives the actual situation in a particular sector of the economy.

But that is a topic for another article …

Author: Eugene Belkin

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