Skytrax award is one of the most prestigious awards in the world of civil aviation. They are awarded on the results of the opinion poll of passengers from 160 countries of the world, which is held for 10 months. Passengers on 40 criteria assess the quality of the product that they offer airline. The survey covers more than 200 passengers of air carriers, including the largest airlines in the world. Such objectivity and transparency of the premium attached to World Airline Awards special value. It should be emphasized that the obtained in 2013 Skytrax award is not the first for the airline. In 2012, "Transaero" won the World Airline Awards in the category "Best Airline in Eastern Europe", says the "Transaero".
General Director of "Transaero" Olga Pleshakova after the award said: "First of all, I want to thank all the passengers who have made a choice in favor of our airline. We went to this victory, constantly improving the standards of service in the interests of their clients. The airline offers five levels of on-board service, installs on aircraft equipment for high-speed broadband access to the Internet, has a program of renovation of interiors. A careful account of the wishes of the passengers and the implementation of large-scale projects have enabled us to gain the trust of millions of people. We were able to succeed because of the highly professional work of the team, one of the fundamental values which are an customer focus. Especially nice is that "Transaero" the second year in a row becomes the owner of the agency established by Skytrax awards World Airline Awards. This is a clear evidence of the fact that our company is on the right track, leading us to new victories. "