CHETRA dealer in North-West Company "Uraltehtrans" opened in Usinsk service center, which is going to track and comprehensive service equipment operating in the territory of the Republic of Komi and Nenets Autonomous District.
The opening of the center follows the concept of CHETRA dealer network across Russia, working on the principle of a single window. Equipment dealer, not only supplies machines to customers, but also is responsible for the timely supply of spare parts and the quality of the provided service. Over the past year and a half the company "Uraltehtrans" opened three centers in the North-West.
With the support point CHETRA Usinsk able to solve the most acute problem of counterfeit parts, which were delivered to the Far North in the guise of the original products. During the opening of the center was presented authentication system parts. Service engineers have demonstrated what is the difference to the original components of the infringing technology CHETRA. Every spare part, coming to the dealer's warehouse, labeled by the manufacturer identification sticker. To determine the authenticity of a protective coating must be removed. Unique product code contained on each sticker is easy to check on the site, with the help of sms, or by a call to free clock customer support via telephone 8-800-555-00-95.
Came to the opening of the center in Usinsk representatives of companies operating technique CHETRA personally tested the system in real time. On a mobile phone they checked the authenticity of parts placed on the stock of the new service center. Dictated by several part numbers call-center operator applied to the packaging of spare parts, guests of the event heard confirmation that the product is genuine and manufactured at the enterprises of "Concern" Tractor plants ".
Before the opening of the center in Usinsk the largest park in the North-West of bulldozers and pipe layers CHETRA are serviced by service engineers from Cheboksary and other regions. With the advent of the center Usinsk relationship between producer and consumer technology has become even stronger.